Agression

Aggression may manifest as verbal or physical hostility and can be triggered by various factors, including pain, fear, frustration or confusion.

How to address aggression

Prioritise safety and implement de-escalation techniques to diffuse tense situations. Remain calm and avoid escalating the aggression with confrontational behaviour. Establish clear boundaries and consequences while also showing empathy and understanding. Identify triggers and develop strategies to minimise their impact.