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When transporting passengers, the driver is responsible for ensuring their safety, comfort, and dignity. Below is our guide for van drivers. 1. Pre-journey Preparation A. Vehicle Inspection Check the cabin: Seats are in an upright position with headr...

Overview Tigh a'Chomainn Camphill expects all co-workers to disclose information (to “whistleblow”) where they suspect malpractice within the organisation, or elsewhere that breaches legislation or puts people at risk. Tigh a'Chomainn Camphill will pr...

Threshold Decision-Making Guidance Please see attached PDF

Please take a mount to read and reflect on this poem by Thich Nhat Hanh

Fearless: To support each person with the courage that they “can”.To balance risk, not avoid it.Dignified: To meet each person, take time to listen, humanizeCompassionate: Outward calm, inner peace, warmth, presence,reflectionIndividual: To support self expres...

Think of a time when you used challenging behaviour and think about why. How might it have been for the other person? Behaviours of concern Behaviours of concern are a form of communication which reflect the needs of a resident and understanding these n...

Possible and common triggers include: Communication difficultiesSensory overloadChange in routineUnexpected visitor or eventPhysical pain or discomfort Unmet needsAnxiety or StressFrustration and AngerDepressionPast Trauma

It is often most helpful to ask ourselves What preceded the behaviour? Early warning signs of potential triggers may include sudden behavioural changes, such as heightened irritability, alterations in appearance and hygiene, or unexplained absences, stre...

We are calmest when we are in our ‘comfort’ zone everything is as expected, no pressure.Any request to move out of will trigger a response of some kind as we move into our ‘fear’ zone.This fear and increased stress may be communicated by behaviours that are ch...

The Health and Social Care standards definition of restrictive practice is “any restriction to independent movement or freedom of choice, such as a physical barrier. Co-workers in Tigh a'Chomainn Camphill will only use restraint when; 1. All involved with a ...

If someone becomes physically or verbally aggressive towards you: Try to be as calm as possible, Move away as slowly as possible, Talk calmly to the other person, Call for help by ‘shouting’ SNAP  (SNAP is the key word to alert others that you need help immed...

Challenging behaviour: Shouting and swearing Shouting can be a manifestation of frustration, confusion or a need for attention. It might also indicate discomfort or pain. Swearing might occur due to agitation, irritation or an inability to express feelings o...

Physical violence can arise from frustration, fear or a feeling of loss of control. It may also stem from a medical condition or past trauma. How to manage physically violent behaviour: Prioritise safety for both the individual and yourself. Remain calm and ...

Refusal to eat or drink can indicate loss of appetite, dietary preferences or underlying health issues. How to address refusal to eat or drink Assess the individual’s overall health and consult with healthcare professionals if necessary. Offer a variety of f...

Aggression may manifest as verbal or physical hostility and can be triggered by various factors, including pain, fear, frustration or confusion. How to address aggression Prioritise safety and implement de-escalation techniques to diffuse tense situations. R...

Self-endangerment can include behaviours such as wandering, self-harm or neglecting personal safety. How to support someone becoming a danger to themselves Conduct a thorough assessment of the individual’s environment to identify potential hazards. Implement...

Create a therapeutic environment Use Positive Behaviour Support – Person-centred Approach – Understand the One Plans

You can find the pdf for this course attached to this page as well as the self evaluation form. Please complete the self evaluation form and return it to the office.